Everything related to client account. Services, Logins, Support, etc.
Everything cPanel ( Your hosting Control Panel)
Domain Management including DNS, Renewals and Transfers
Email setup, auto-responders, spam filtering, etc.
Anything related to Search Engines and Optimization
Adding content, images and links on your website
Terms and conditions relating to your hositng services, website and managed services
How to generate backups and update your WordPress website
Troubleshooting website issues